VSP Global Premier Program to Launch National Consumer Advertising Campaign and Program Enhancements in Support of Private Practice

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RANCHO CORDOVA, Calif., September 19, 2019 – As part of its commitment to support private practice Doctors of Optometry, the VSP Global® Premier Program today announced it will launch a national consumer advertising campaign, designed to drive patients to Premier Program practices. Debuting later this month, a mix of television, radio, outdoor, and digital advertising will motivate patients to schedule an appointment at a local Premier Program private practice, where they can maximize their benefits and receive a personalized eye care experience.

Enhancements to the Premier Program were also announced to provide doctors more of what they are asking for: improved revenue opportunities, more patients, marketing and exclusive offers, as well as access to the best brands and robust staff training and education.

Through a new tiered loyalty framework, the Premier Program offers a competitive advantage to private practice through business-building benefits, increased patient traffic, and greater profitability.

“Doctors have asked for greater choice and flexibility, and we’re excited to expand the Premier Program in response to that feedback and support private practice’s ability to differentiate and compete,” said Michelle Skinner, VSP Global’s Chief Provider Relations Officer.

Practices can choose their level of participation from three new distinct tiers. To unlock the benefits, practices must meet tier criteria, including flexible combined purchases within the last 12 months from Marchon Eyewear, Altair Eyewear and VSP Optics. Qualifying practices must also offer consumer conveniences like retinal imaging, exclusive VSP ‘Member Extra’ offers, and free fittings and adjustments. Tiers and key benefits include:  

  • Silver: Practices can leverage My Marketing Team to increase patient engagement and will have full access to Premier Academy360.

  • Gold: In addition to enjoying all Silver benefits, practices will receive the Premier Program banner, enhancing their listing on vsp.com to increase patient traffic, complete with online appointment scheduling and more. They will also enjoy special offers and discounts with Premier Program Partners.

  • Platinum: In addition to all Silver and Gold benefits, practices will unlock additional payments and rewards. They will also have access to job posting and recruitment services, as well as enhanced marketing services, including complimentary social media management and much more.

Practices can learn more at: EnhancedPremier.com

Additionally, in response to feedback from doctors, Premier Academy360 is a new educational platform which will soon be made available to practices participating in the Premier Program. Premier Academy360 will offer comprehensive training and education programs tailored to VSP network doctors and staff. Designed to expand potential practice services, enhance the patient experience, and save doctors time and money on staff development, it will include 24/7 online education, webinars, and in-person workshops.

Since the Premier Program’s inception in 2013, $9.2 billion in revenue has been delivered to participating practices, with over 32 million patient visits – with nearly half of them being new patients. Data shows that practices with the Premier Program banner average 2 times more clicks on the vsp.com ‘Find A Doctor’ directory than those without.  In 2018, VSP sent 1.4 million members direct marketing encouraging them to visit Premier Program locations to maximize their vision benefits and take advantage of special offers, which helped reduce out-of-network claims.

“In fulfilling our mission of helping people see, we remain committed to connecting VSP members with the core of our network – Premier Program private practices,” added Michael Guyette, President and CEO of VSP Global. “We’re excited by these new investments in the program because they are critical to fulfilling that commitment.”

Additional investments and business-driving initiatives will be announced through the end of 2019, with more to debut at ‘SHiFT19,’ the annual Premier Program meeting in late October.

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About VSP Global
VSP Global is a doctor-governed company that exists to create value for members and opportunities for VSP network doctors. Our industry-leading businesses include VSP® Vision Care, the only national not-for-profit vision benefits company, which provides access to eye care for nearly 90 million members through a network of over 40,000 doctors worldwide; Marchon® Eyewear Inc., one of the world’s largest designers, manufacturers and distributors of high-quality eyewear and sunwear; VSP Optics, industry leaders in ophthalmic technology and lab services, providing custom lens solutions for the vision and lifestyle needs of patients; Eyefinity®, the industry leader in practice management and electronic health record software; VSP Retail, which focuses on increasing access to eye care and eyewear through multiple channels, and VSP® Ventures, which offers care-focused, customized choices for doctors looking to transition their practice.

 

 

 

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